The printout method
A monthly list comes off the RIS, somebody highlights it, and the calls start. Sixty dials becomes eleven conversations, and the rest go to voicemail that nobody returns.
9 staff hours a week
Annual screening recall
Every woman comes back for her mammogram, and nobody spends the week on the phone
MammoLoop keeps the twelve month recall list current for your center and sends the texts and letters on schedule, in your voice. Your scheduler works a short callback queue instead of dialing a printout from top to bottom.
- 318 centersIndependent imaging and women's health sites across 41 states
- HIPAA readyBusiness associate agreement signed before your first import
- Live in 9 daysMedian time from first data pull to the first recall wave
The backlog
The recall list is real work, and it never stops arriving
Screening is an annual promise. Twelve months after her last exam a patient is due again, and unless somebody notices and reaches her, that appointment quietly does not happen.
Patients who drift
A woman who skips one year is far less likely to come back the next. Two missed cycles and she has effectively left your center for good.
$212 average lost per patientNo shows nobody chases
A slot opens at 10:40 and stays empty because there is no standing list of patients who would take a same day appointment.
6 to 9 empty slots a weekCallbacks that go cold
Additional views and short interval follow ups get tracked on a legal pad. When the scheduler is out for a week, the pad does not get worked.
Audit findings you do not want
How it works
One loop, from last exam date to next appointment
MammoLoop reads the exam history you already keep, builds the due list, and works it in stages so your team only touches the patients who need a person.
Import the exam history
We pull last exam date, modality, birth date and contact preferences from your RIS or from a scheduled export. Duplicate records are merged on date of birth and medical record number before anything is sent.
Set the recall interval and the rules
Annual for routine screening, six months for short interval follow up, whatever your radiologists specify. You decide the quiet hours, the language options and how many attempts a patient gets before she moves to the letter track.
Staged reminders go out on their own
A text at sixty days, a printed letter at thirty for anyone who has not booked, a short text the week the anniversary lands. Replies come back into one inbox that your front desk can actually read.
Work the queue, not the whole list
What is left is a short callback queue: patients who answered with a question, patients who no showed, patients the mail carrier returned. Each row clears when it is resolved and comes back if it is not.
- Booked November 12 text reply
- Letter mailed, day 30 no reply yet
- Callback closed short interval
- No show, offered Thursday waiting
- Wrong number, needs research open
What is inside
Built for the way a screening center actually schedules
No modules to configure for six weeks. Six pieces of the job, each one written for imaging and nothing else.
Twelve month due list
Every patient carries her own anniversary date, recalculated the moment a new exam is filed. The list is never a stale export sitting in someone's downloads folder.
Staged text reminders
Three touches at sixty, thirty and seven days, each one stopping the second she books. Messages carry your center name, your callback number and a booking link she can use at 10 at night.
Printed letter track
Patients with no mobile number, or who ask for mail only, get a letter produced from your template and dropped in first class mail. Returned mail flows back as a research task, not a mystery.
No show recovery queue
A missed appointment becomes a task the same afternoon, with two open slots already attached to it. Front desk offers a specific time instead of asking her to call back.
Return rate by cohort
See what share of last year's screening patients came back, split by age band, referring practice and insurance type. You can tell in one screen which referrer stopped sending.
Callback tracking with an owner
Short interval follow ups and additional view requests get a due date, an assigned person and an escalation if the date passes. Nothing depends on one scheduler remembering.
What changes
The numbers centers report after two recall cycles
These are medians across sites that have run MammoLoop for at least eighteen months, measured against their own baseline year.
Annual return rate
Three staged touches reach women who never hear a single voicemail. The lift shows up mostly in the 45 to 59 age band, where phone contact is weakest.
Scheduler time returned each week
Outbound dialing drops to the callback queue only. One center moved that time to insurance verification and cut denials at the same time.
Of no shows rebooked in 14 days
Because the recovery task fires the same day with real open slots attached, not a week later when the patient has moved on.
Added revenue per month, single site
Forty extra completed screenings a month at a blended screening and diagnostic rate. Downstream diagnostic volume is not counted in that figure.
From the front desk
Practice managers who stopped printing the list
Three centers, three different setups, the same complaint before they started: the recall list was somebody's second job.
"I inherited a recall binder and a scheduler who dreaded Tuesdays. Now she works eleven callbacks and goes back to the front desk. Our twelve month return rate went from 58 percent to 74 in the first full year, and I did not add a single position."
"The letter track is what sold my board. Half our patients are over sixty and will not answer an unknown number, but they read their mail. We mail 190 letters a month now without anyone touching a mail merge."
"What I care about is the callback log holding up in a MQSA audit. Every short interval follow up has a name on it, a date, and a record of what we sent. That used to live on a legal pad in a drawer."
318Independent centers running recall on MammoLoop
1.9MReminder texts and letters delivered in the last twelve months
96%Of centers still with us after their second renewal
Pricing
Priced per center, not per patient record
Message costs and letter postage are billed at cost with no markup, itemized on the same invoice. Every plan is billed monthly and can be cancelled at any time.
Single Center
$99 per month
One location, unlimited patient records
- Annual recall list with automatic anniversary dates
- Staged text reminders at 60, 30 and 7 days
- Printed letter track with returned mail handling
- No show recovery queue
- Return rate reporting by age band and referrer
- Email support, replies inside one business day
Two Centers
$219 per month
Two locations under one recall calendar
- Everything in Single Center
- Shared due list with per site routing rules
- Cross site slot offers when one location fills up
- Callback tracking with owners and escalation
- Custom message templates per location
- Quarterly review of your return rate with our team
Network
$449 per month
Three to twelve locations, one operations view
- Everything in Two Centers
- Network dashboard across every site
- Referring practice performance reporting
- Role based access for regional managers
- Bulk import from multiple RIS instances
- Named account contact and a scheduled onboarding plan
All prices in US dollars, billed monthly, cancel any time from your account settings. No setup fee and no annual commitment on any plan.
Questions we get
Answers before you book the call
The plan price covers the software for your center or centers, with unlimited patient records and unlimited users. Text messages and printed letters are passed through at the carrier and print vendor rate, itemized on your invoice, which works out to about eleven cents per text and eighty four cents per mailed letter. A single site running 900 recalls a month typically sees forty to sixty dollars of message cost on top of the plan. There is no setup fee, no per seat charge and no charge for the data import.
Median time from the first data pull to the first recall wave is nine days. Most of that is your side: agreeing the recall intervals with your lead radiologist and approving the message and letter wording. The technical work is a scheduled export from your RIS and a review of the merged records, which takes us about two days. We deliberately hold the first wave until you have read every template out loud.
We sign a business associate agreement before any patient data moves, and we only take the fields the recall actually needs: name, date of birth, medical record number, last exam date and modality, contact details and language preference. No images, no reports, no findings. Data is encrypted in transit and at rest, access is logged, and staff access is limited to the people supporting your account. If you leave, we export your data to you and delete our copy within thirty days.
We work today with the common radiology information systems and practice management platforms used by independent centers, through HL7 feeds, scheduled flat file exports or a direct read only connection where the vendor allows one. If your system can produce a nightly CSV of completed exams, you are supported. We handle the scheduling and monitoring of that job so nobody at your center has to remember to run it.
Cancel any month from your account settings and the plan stops at the end of that billing period. There is no notice period and no exit fee. On cancellation we give you a full export of the recall list, the message history and the callback log as CSV files, so your audit record leaves with you. Scheduled messages stop the day you cancel, and we will tell you exactly which ones were already queued.
This is the objection we hear most, and it is why the letter track exists. Across our centers, women over sixty book from a text at roughly two thirds the rate of women in their forties, which is lower but far from nothing. Anyone without a mobile number, anyone who opts out, and anyone whose text goes undelivered moves to the printed letter automatically. You are not choosing between channels, you are running both without doing a mail merge.
Who runs on it
Written for independent centers, not for a hospital enterprise team
If your recall depends on one person, one spreadsheet and one printer, this was built for your situation exactly.
Single site breast centers
Two to four technologists, one or two schedulers, between 300 and 900 screening exams a month. Recall is usually somebody's Tuesday afternoon and it is the first thing to slip when a colleague is out sick.
Women's health practices with imaging
An OB GYN group that added a mammography suite and now owns a recall obligation nobody was hired to run. The due list sits between the clinical schedule and the front desk, so it belongs to no one.
Small imaging groups
Three to twelve locations sharing a billing office and a regional manager who wants one number for return rate. Each site keeps its own voice on messages while the list is managed centrally.
What we connect to
HL7 order and result feeds, nightly CSV or fixed width exports, and read only database connections where your vendor permits them. On the outbound side we work with your existing text carrier or ours, and with a print and mail vendor that handles first class letters, address correction and returned mail.
What we deliberately do not do
We do not store images, read reports or touch clinical findings, and we are not a scheduling system trying to replace your RIS. MammoLoop reads the exam history, works the recall, and writes booked appointments back where your system allows it. That narrow scope is why the import is measured in days.
Recall Room
The magazine for the person who owns the recall list
Recall Room is where we write down what schedulers and practice managers at independent breast imaging centers tell us works. Start with these three.
Talk to us
Bring us your recall list and we will show you what it is worth
Tell us how many screening exams you complete in a month and what your return rate looks like today. On the call we will walk your own numbers, not a canned demo account, and you will see the queue running against a sample of your data.
A person reads every request, usually the same day and always within one business day. If email suits you better, write straight to jimenezjulien42@gmail.com.
What happens on the call
- Thirty minutes, screen shared no slide deck
- We size your due list from your own volumes live
- Message and letter wording reviewed your voice
- A written import plan with dates next day
- A price, in writing, before you commit no pressure
We do not run advertising trackers on this site and we do not sell or share what you send us. Nobody from a partner will call you.